Resetting Training Grace Period Days

User Training grace period days are set at the document category level. This value can be edited, even when the category is in an active state. As a note, if users are already assigned to train on the document and the user training grace period is changed, you will need to remove and add the users back for the new grace period to take effect.

When a user is assigned to train on a document in this category, they will have that amount of time to complete the training before it is considered over. 

If a user needs to have this training grace period extended, it can be extended at the document level.

Resetting a User's Training Grace Period

Open the document from the documents full table. Once the document is open, click on the 'training' icon:

Select the user(s) that need to have their training grace period reset. Once you have selected the users, using the 'group actions' button, force the selected users to retrain:

Once you have successfully 'forced the user to retrain', you will see that the training due date has updated and has reset to the allotted days that they user training grace period is set to: