All KPIs and Widgets listed below are available in the Tasks Dashboard within the ZenQMS Insights Module.

 

Key Metrics:

 

Created Tasks

The count of tasks created within the defined filters. When using the date range filter, this tile is filtered by Created Date.

 

Active Tasks

The count of tasks that are currently active regardless of the date range within the defined filters.

 

Tasks Past Due

The count of tasks that went past the due date regardless of the date range in the defined filters.

 

Any task where task due dates <=today’s date

 

Completed Tasks

The count of tasks that have been completed within the defined filters, regardless of when they were created. When using the date range filter, this tile is filtered by Completed Date.

 

Median Days to Completion

The median number of days it takes to complete a task from the task activation date to either complete or not implemented within the defined filters. When using the date range filter, this tile is filtered by Created Date.

 

Average Days to Completion

The average number of days it takes to complete a task from the task activation date to either complete or not implemented within the defined filters. When using the date range filter, this tile is filtered by Created Date.

 

 

Task Category Metrics:

 

 

Top Task Categories

The top categories by the overall number of tasks created in said categories for both issues and change controls within the defined filters. When using the date range filter, this widget is filtered by Created Date. 

 

Clicking into a state in any of the bars within the category will allow additional drill down capabilities that can be exported corresponding to those records within the state of the tasks selected in that category with additional metadata from the Tasks Details table.

 

Time to Task Completion

The median and average number of days it takes tasks to close by individual issue or change control and issue or change control category within the defined filters. When using the date range filter, this widget is filtered by Completed Date.

 

Clicking into any of the bars will drill down to a table with additional details that can be exported corresponding to those records within the selected category with additional metadata from the Tasks Details table. 

 

 

Task Creation and Past Due Metrics:

 

Created Tasks Trend

The count of tasks by month showing the # of tasks created that month vs completion date where the line indicates the average days to completion. When using the date range filter, this widget is filtered by Created Date.

 

Clicking into any of the bars will drill down to additional details that can be exported corresponding to the tasks in the selected bars month/year:

 

  1. Drill Down to Tasks Created Date will display a trending graph over days within the selected month
  2. Drill Into Tasks Details will display those records within the state of the tasks selected with additional metadata from the Tasks Details table

 

Past Due Tasks by Month

The count of tasks where task due date was late at the end of the month. This is a historic look at tasks at month end showing the number of items that appeared past due. Items might repeat in multiple months. When using the date range filter, this widget is filtered by Reporting Date.

 

Clicking into any of the bars will drill down to a table with additional details that can be exported corresponding to the tasks in the selected bars month/year.

 

Task Details

A detailed view of any tasks within the defined filters. When using the date range filter, this table is filtered by Created Date. Clicking on a task record ID or name and then clicking "More Details" will navigate you to the record in a new tab within Zen.

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