Description

PDF webviewer is not loading in Documents module for users that have logged in the past 24 hours. This is caused by the PDF webviewer version was updated in 29.4.0, and the old version remained on user's browser cache. That cache is forced to reset every 24 hours, so if you last logged in before 29.4.0 and then logged in again after 29.4.0 all within a 24 hour window, then the PDF webviewer was not loaded and the user could not view a document on the screen.

 

PDF-965: PDF webviewer of Documents is not loading for users who have logged in the past 24 hours

 

Schedule

Date: 13-JUN-2025

Time:  12:15 pm EDT / 16:15 UTC 

Downtime: No downtime

 

Impact

This release impacts users in the Documents Module, who logged in on 12-JUNE and then also logged in on 13-JUNE

 

Documentation

This release is being managed through change control 301-105.  You can download a copy of the first stages of the system release record, including the requirements and testing traceability matrix for release notes here 29.4.1 System Release Record 301-105 Release Notes. An entire release record will be available for review after the release is completed, in the auditor share account.

 

We expect no downtime.

 

Version Details

ZenQMS comprises a microservice architecture that breaks up large functions into smaller services. This reduces risk in the development and release process. As such this flagship release version is actually composed of the releases of the individual services components. It is entirely possible for a component service to not change versions in a release cycle even if other components do. Here is the summary for this release.

 

ZenQMS Release 29.4.1 contains the following “FixVersions”. We use FixVersion as an internal versioning scheme for our modules/services and maintain them in Jira.

 

"PDF 10.1"

 

Updated Modules

  • PDF generation service

Unchanged Modules

  • Account Backup
  • Administration
  • Audit Trail
  • Audits
  • Change Control
  • Daily Summary emails
  • Documents
  • Import/Export Data service
  • Insights
  • Issues
  • Login/Authorization
  • Notifications emails
  • Public API
  • Reports
  • Tasks
  • Training
  • ZenSign

Important Notes

  • This announcement plus the banner announcement in the application to ALL users is our formal announcement for the release.
  • Deployment (as always) is handled by the ZenQMS team
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