Note: Users will need to be assigned to the 'Administration: Account Super User' role, or assigned the role permission of 'Can Set a Training Item as Compliant / Non-Compliant and Extend Due Dates For Any User' to extend training due dates. If you have direct reports, you will not be able to extend training due dates for these users, unless you have the permission 'Can Set a Training Item as Compliant / Non-Compliant and Extend Due Dates For Any User' or are an account admin.
Extending Training Due Dates
From the Training Module, select 'Training: Trainee Records' from the view selection dropdown.
On the next screen, from the dropdown, select whole company.
Select which trainee view you need so that the table will populate. Search for the user that needs a due date extension for an outstanding, assigned training item and click on the dossier hyperlink next to their name.
On the user's dossier you will see all training items assigned to the user, including all items that are at-risk and past due. Click in the checkboxes next to the item(s) that you would like to extend the due date for. Next, select the extend training due date option.
After the due date has been updated, you will see a success message at the top of the screen and the due date will update in the user's dossier.