Any ZenQMS user can click the update Info link when reviewing a site's QSheet or creating a new audit report. As a security precaution, all requests are routed to the ZenQMS staff for approval. Update requests are not anonymous; you will be notified if your update request is ultimately accepted or rejected.
In the window that opens, you will see a form that has all the current information for the selected site. You can make any changes you see fit, including a comments section. Then click the submit changes button at bottom right of the window (you may have to scroll down to the bottom).
Your request will be immediately submitted for review by the ZenQMS Staff and processed accordingly. Your submission will be stored until it is acted upon—so if you click the update site info button again before your update request has been approved/rejected, the window will note that you have a pending request in the system and the window fields will reflect your existing request.
Important Note: If you need an update to be processed immediately –or– have noticed a request has not been acted upon within a few days, please log a support ticket noting the site name or Site Q-ID and we will remedy the situation immediately.