We are pleased to announce the 28.0.0 release which will introduce 1 new module and 1 add-on product to the ZenQMS application: Insights and ZenSign!


Insights is a new module that adds additional reporting capabilities beyond the dashboards in the application today. All accounts will have access to a basic set of additional KPIs/dashboards. There will be 5-10 KPIs/dashboards per module, and all modules will have an additional dashboard to gain further insight into that area of their QMS. 


ZenSign is an add-on to the QMS. It allows you to send an Issues/Change Control for signature (Part 11 compliant!) to a person without a ZenQMS account. There is additional pricing associated with this add-on, please contact Nathan Kim ( if you’re interested in this add-on. You will not see anything related to ZenSign in your account if you do not sign up to use this add-on.



Date: 30-JUL-2024

Time: 9pm EDT



Insights is a new module that will need to be activated in order to use it. In terms of validation, you do not need to perform a validation before the release, as you will have time to perform the validation and enable the module on your own schedule. 


Insights is permission based, so if you do not see the option in your account, and you think you should, please contact your account administrator. 


ZenSign is an add-on and you do not need to perform any validation unless you would like to sign up and start using this add-on.


ZenSign is permission based, so if you do not see the option in your account, and you think you should, please contact your account administrator. 


The PDF generation service was updated to support ZenSign, and doesn’t have any impact on existing features. 



This release is being managed through change control 301-75 and a full set of validation documents will be published after the release. You can download a copy of the first stages of the system release record, including the requirements and testing traceability matrix for release notes here 28.0.0 System Release Record 301-75 Release Notes. An entire release record will be available for review after the release is completed, in the auditor share account.


We expect no downtime.


Version Details

ZenQMS comprises a microservice architecture that breaks up large functions into smaller services. This reduces risk in the development and release process. As such this flagship release version is actually composed of the releases of the individual services components. It is entirely possible for a component service to not change versions in a release cycle even if other components do. Here is the summary for this release.


ZenQMS Release 28.0.0 contains the following “FixVersions”. We use FixVersion as an internal versioning scheme for our modules/services and maintain them in Jira.


INSIGHT 1.0, PDF 8.1, SIGN 1.0, TRAIN 2.7


Updated Modules

  • Insights
  • ZenSign
  • PDF generation service
  • Training


Unchanged Modules

  • Account Backup
  • Audits
  • Administration
  • Change Control
  • Daily Summary emails
  • Documents
  • Import/Export Data service
  • Issues
  • Login/Authorization
  • Reports
  • Settings
  • Tasks


Important Notes

  • This announcement plus the banner announcement in the application to ALL users is our formal announcement for the release.
  • Deployment (as always) is handled by the ZenQMS team.
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