Click on 'Settings >Audit Trail'. You can filter the account audit trail by the module.
The Audit Trail includes the following columns:
Module: the module that the action was taken place in
Time Stamp: date and time the action was taken
User ID: users email address
Username: the name of the User
Item ID: the system generated Item ID
Event: a brief description of the action that was performed by that user, this column is text searchable
Risk: the action will be tagged as being a Risk if the action was a super editor transaction or admin changes, the table can be sorted by Risk status
Comment: if comments are added in the action taken, the comments will be displayed here
Customizing the Table
Columns can be added to the table by clicking the book icon. Columns can also be moved from left to right, if needed. If the table needs exported, you may do so here as well.
Events in Audit Trail for Issue Module
- Editing Stage or Task Assignees
- All fields being edited in a record
- Triggering PDF export for a record
- Viewing a record
- Cancelling workflows
- Adding/editing/deleting comments in the chat log of the record
- Deleting a record
- Category life cycle
- Category stages
- Category PDF settings
- Category roles/permissions
- Category stage custom fields
- Category stage workflows and authorized stage assignees