NEW - How to Reset your Password

 

With the release of 2021.1 you will experience a new journey to resetting your password.

 

Forgot your Password:

1. Click on the "Forgot your password" blue hyperlink from the enter password page

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2. Verify that you are not a robot

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3. Choose how you would like to recover you password, either via a link to your email or to send a code to your mobile device (you can only choose this option if you have 2FA set-up and enabled).

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4. You will then get an email with a password reset link that will expire in 24hrs or a code sent to your mobile device.

 

VIDEO:

Resetting your password if you have 2FA enabled for your account

 

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