How to Reset your Password


With the release of 2021.1 you will experience a new journey to resetting your password.


Forgot your Password:

1. Click on the "Forgot your password" blue hyperlink from the enter password page



2. Verify that you are not a robot



3. Choose how you would like to recover you password, either via a link to your email or to send a code to your mobile device (you can only choose this option if you have 2FA set-up and enabled).


4. You will then get an email with a password reset link that will expire in 2hrs or a code sent to your mobile device.



Resetting your password if you have 2FA enabled for your account


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