Safeguard Viewer installation notes

IMPORTANT NOTE: You must have Administrator rights to install and register the Viewer.

 

Windows

Download link

Please download and install the Viewer from here.

 

Setup

   Install the Viewer

  1.  Select one of the above downloads (choose the EXE unless there is a technical reason not to).
  2.  Choose ‘Save’ to download to your desktop.
  3.  Right-click on the program and select ‘Run As Administrator’ to start the installation process.

   Activate (register) your License

  1. Go to the ‘Your License’ section of the email that was sent to you.  This email would have been sent by the company using or selling protected documents / ebooks (PDC files).

    NOTE:  You must use a direct Internet connection (physically located at the computer you are going to register from) – and not a VPN/Remote connection.

  2. Click on the ‘Your Name License’ link and select ‘Open with Safeguard Viewer’.
  3. A message dialog will confirm successful registration.

   View Protected Files

  1.  Double-click on a .pdc file.
  2.  The protected document (PDC file) will then open in the Windows Viewer as shown below.

 

 

Mac OS X

Download link

Mac OS X users need to download and install the Viewer from here.

 

Setup

   Install the Viewer

  1. Log on to your computer as an Administrator with full privileges.
  2. Download the Mac Viewer by clicking on the download button above.
  3. Check your security settings are adequate to run the installation application.  To do this, click on the Apple icon and then ‘System Preferences’.  Select the ‘Security & Privacy’ icon.  Click on the ‘Padlock’ icon on the bottom left of the window and enter your Mac credentials (username and password) in order to change your security settings.  Select ‘Allow applications downloaded from: Mac App Store and identified developers’ and then confirm this.
  4. Double-click on PDCViewerSetup.pkg to start the installation process.
  5. Once installed the Viewer software is available from the Applications folder.
  6. If you are using OSX Mojave go to System Preferences > Security & Privacy pane > Privacy tab, and in the left list select Full Disk Access, then in the right list add and allow Safeguard Viewer.

   Activate (register) your License

  1. Stay logged on as an Administrator.
  2. Go to the ‘Your License’ section of the email that was sent to you.  This email would have been sent by the company using or selling protected documents / ebooks (PDC files).

    NOTE:  You must use a direct Internet connection (physically located at the computer you are going to register from) – and not a VPN/Remote connection.

  3. Click on the ‘Your Name License’ link and select ‘Open with Safeguard Viewer’
  4. A message will confirm successful registration.

   View Protected Files

  1. Double-click on a .pdc file.
  2. The protected document (PDC file) will then open in the Mac Viewer as shown below.

 

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