How to Request a Due Date Extension for an Issue Project, Issue Stage, or Issue Task

NOTE: Users will need the permission "Can See All Issues (Read Only Access)" at the Issues category level to be assigned as a project, stage, and/or task assignee. All project, stage, and/or task assignees will be able to request a due date extension.

Request a Due Date Extension for an Issue Project

1.  Log into your ZenQMS account and navigate to your Issues Full Table. Open the Issue that you would like to extend the project due date for:

issue key.png

In the "Details" section click the "mceclip0.png" icon:

due date extension.png

 

A Request Due Date Change box will slide in from the right:  

due date request.png

 

1. You will be asked to fill in the new requested date

2. The reason/rationale for the request.

3. The requester's name will be listed here

4. Select the user from the dropdown to approve this request

5. You can add additional approval workflow steps, if needed

6. Click "Launch Workflows". The alert will be sent to the approver(s) for review. 

NOTE: The requester will receive a notification if the request has been approved or if the request has been rejected via email.

Any due date extension requests will be logged in the Due Date History log:

history.png

Request a Due Date Extension for a Stage in an Issue

1.  Log into your ZenQMS account and navigate to your Issues Full Table. Open the Issue that you would like to extend the stage due date for:

issue key.png

In the Stage click the "mceclip0.png" icon:

aqaq.png

Follow the same steps outlined above to request a stage due date extension.

Request a Due Date Extension for an Issue Task

1.  Log into your ZenQMS account and navigate to your Issues Full Table. Open the Issue that you would like to extend an assigned task due date for:

issue key.png

Click the hyperlinked task name to open the task:

task extension.png

In the Task click the "mceclip0.png" icon:

task due date.png

Follow the same steps outlined above to request an Issue task due date extension.

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