How to Create Account Custom Fields for the Issues Module

Account custom fields can be used in the Issues Module. These are managed under the Settings section from the Main Dashboard:

Under Account, click Custom Fields:

Creating a New Account Custom Field

Click on the Create button:  

The Field Editor slider box will slide in from the right side of your screen:

1. Name/Label: Name the custom field.

2. Abbreviation: Give the custom field name an abbreviation. 

3. Description: Add a description of the custom field.

4. Type: Select the type of custom field you want. All of the "Types" that can be selected:

• Single Line of Text: A user has limited characters that will fit in a single row
• Paragraph Text: A user can write out multiple rows of text
• Paragraph Text With Formatting: A user will have a text box that has basic word formatting options and the ability to import
• Integer: A user will answer with a whole number
• Decimal: A user can use a decimal in the number
• Date: A user will complete the field with a date chosen from a calendar
• Website: A user can insert a URL, which can be opened 
• Yes/No: A user can choose between "Yes" or "No" values
• Single Selection: A user can choose one value out of a dropdown list.
• Multiple Selection: A user can choose multiple values from a list.
• Role Single Selection: (see: How to Create a "Role Single Selection" Type Account Custom Field)
• Role Multiple Selection: (see: How to Create a "Role Multiple Selection" Type Account Custom Field)
• User Single Selection (see: How to Create a "User Single Selection" Type Account Custom Field)
• User Multiple Role Selection (see: How to Create a "User Multiple Selection" Type Account Custom Field)

5. Required: Select either "yes" or "no". 

If selecting Single Selection or Multiple Selection, you will need to add the choice values by clicking on the blue plus button next to Choices or import a file of values:

Editing An Existing Account Custom Field

In order to edit an existing account custom field, click on the name of the custom field. Then you can edit/add/change any of the values.