Note: When a user receives this notification is based on how they have configured their Issues & Signature Notification settings:

a.png

When a user's signature is needed and/or they are assigned to view an Issue project, stage, or task, they will be notified via email:

email for issue.png

 

To complete the signature, log into ZenQMS. From the Main Dashboard, click "Signatures Needed" then the issue option from your Activity List:

sig needed.png

The Main Dashboard will drill down listing the Issue that needs your signature. Click on the hyperlinked Issue Key ID:

123abc.png

 

After clicking the Key ID, you will be taken to the section of the Issue that needs your signature. The "signatures/reviews" section will state the signature reason and require your user ID and password (PIN if you are an SSO user). You might be required to leave a comment if it was configured to be required. Click "Approve" to complete the signature. Click "Reject" if needed:

approve.png

If clicking "Approve":

An slider box will appear. You will see:

approve stage.png

1. The next stage the Issue will be transitioning to

2. The signature reason

3. User's ID that is approving the stage

4. User's password 

5. Comment, if needed

6. Click "Submit Electronic Signature" when completed 

Example email notification sent to stage assignee when a stage is approved:

approval email.png

If clicking "Reject":

An slider box will appear. You will see:

reject stage.png

1. The same stage the Issue will be staying on until the stage is approved

2. The signature reason

3. User's ID that is rejecting the stage

4. User's password

5. Comment, which is required

6. Click "Submit Electronic Signature" when completed

Example email notification sent to stage assignee when a stage is rejected:

reject email.png

NOTE: Any "View" assignments will also be listed under "Issues, Change Control or Task Signatures". When you click on the hyperlinked Issue Key , you will be taken to the Issue that you need to view. At this point, you will not have to take any other action. Your "View" assignment will be completed and logged with the time stamp of the date and time you viewed the stage. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.