Our requirements are fairly simple, but we started this section to help diagnose problems that may arise
Browser: We support most any modern, standards compliant web browsers, including Chrome(recommended), Firefox(recommended), Safari and IE11+. Security and speed are the major constraints with older browsers.
- Make sure the browser you are using is updated to the most recent version
- Pop-up blockers often cause issues, disabling any pop-up blockers can be a problem solver
- If you are unable to perform a task due to things like missing icons/images or if a page is not loading, try logging in with a different browser and performing the same task.
- Screen Resolution: If you a page, window, or document in the application appears to be cut off, just ZOOM out :)
- If a ZenQMS support person asks you to take a screenshot of your browser console after trying to perform something in the app, here is the step by step on how to do that: