ZenQMS Technical Requirements & Troubleshooting Tactics

  • Right click on the page and select or hoy F12 > "INSPECT"
  • This will open up the browser inspector..select the CONSOLE tab choice second from left and as below. This will keep a log of calls/actions and importantly flag and errors. Keep this console open (you can make it shorter if you want)
  • Perform the actions in which you are having trouble 
  • Does it show any RED ERRORS? 
    Take a screen shot of the log view
    Right click on the console and export the log-- send this file to us

*Something to remember, if you are experiencing slowness in the app, in many cases this is due to a local issue with your network and it is best to contact your local IT department

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