Creating an Observation

Observations can be created from within the Audit.

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1. While in the Audit you will see Observations, this can be selected after the required fields have been filled out in the details.

2. Once you are on the "Observations" page, click the "New Observation" button to go to the observation editor view.

3. This step is REQUIRED: Click the first dropdown to select a Severity (Comment/Minor/Major/Critical or custom names). Observations tagged as "Comment" will not be scored and are automatically set as "Resolved".

4. If the finding is a Repeat, change the field from the default.

5. Use keywords to find and assign a Quality System/Category using the word filter at top/right. 

5. This step is REQUIRED: Enter a Scorecard Headline for the finding (short sentence or heading)

7. Enter a Detailed Observation using the text editor or you can import a file

8. Click the "Save" button at the top or bottom of the page. Note that the "Add Citations" hyperlink appears at the BOTTOM of the page after you save the new observation

 

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