Thanks for using the backup service.
The way it works is:
From the Member Account page within the Administration tab, you can enable the service and schedule a backup frequency (e.g. weekly, monthly, etc.)
The first backup is usually scheduled in the next available production queue.
This process can take some time-- it's not instant. When the backup is created, an email is sent to the contact person in the account backup settings.
- When you log in after the email notification about a completed backup, your table will include a hyperlinked file name in last column. Clicking on it downloads the entire zip file. The zip file expands to a folder that is organized by item type. Table data is in excel files and all exported docs are in PDF.