Only a user with System Administrator permissions can access the Member Account settings, including basic settings, user management, and subscription management. If you don't see the "Member Account" option (see below) on the left side menu when you navigate to Home > Administration section, then you need to get proper access from an existing system administrator or from ZenQMS support staff (firstname.lastname@example.org)
Also, if you have Member Administrator privileges your means that your navigating to Home > Administration > Set Up Guide page will show you two sections for setting up your member account and sites. See picture below. If you don't see these sections please confirm that you have the right permissions.